At the beginning of last year I attended Salesforce.com’s CloudForce Conference in Manchester. In one of the breakout sessions geared up for Small Businesses a guy asked “I’m just launching out, do I still need a CRM (Customer Relationship Management) …

Salesforce CRM Read more »

Recently I have been telemarketing for some of my clients and although I have only been making B2B calls, after a neighbour’s comment and watching a Panorama programme, I started to write this blog about consumer cold calls. Cold Calls …

Cold Call Cowboys Read more »

Over the last year I have been collecting contact details for Sayers Solutions and finally compiled a database.  Mail Chimp was recommended, as it is a free on-line email marketing tool.  I signed in and have been experimenting with it since. It …

Using Mail Chimp for Email Marketing Read more »